FAQ
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We currently ship to the USA, UK, EU, Australia, and Japan. We're working on expanding our shipping zones. Thank you for your understanding!
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Timeframe: Returns are accepted within 15 days of delivery.
Shipping Costs: Customers are responsible for the cost of return shipping.
Condition: Items must be unused, with original packaging and labels. If items are not in a re-sellable condition, the return might not be accepted.
Promotional Gifts: Any gifts received with the purchase must also be returned.
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We accept Visa, MasterCard, American Express, Discover, Diners Club, JCB, UnionPay, CB, PayPal, Apple Pay, Klarna, Afterpay, and Stripe.
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We don’t have our store yet, but we hope to open a flagship or pop-up store in the near future. If you're registered on our community email list, we'll inform you. Thank you for your support!
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Contact our customer service through the contact page.
Please allow 24 to 48 hours to receive a response via email.