FAQ

  • We currently ship to the USA, UK, EU, Australia, and Japan. We're working on expanding our shipping zones. Thank you for your understanding!

    • Timeframe: Returns are accepted within 15 days of delivery.

    • Shipping Costs: Customers are responsible for the cost of return shipping.

    • Condition: Items must be unused, with original packaging and labels. If items are not in a re-sellable condition, the return might not be accepted.

    • Promotional Gifts: Any gifts received with the purchase must also be returned.

  • We accept Visa, MasterCard, American Express, Discover, Diners Club, JCB, UnionPay, CB, PayPal, Apple Pay, Klarna, Afterpay, and Stripe.

  • We don’t have our store yet, but we hope to open a flagship or pop-up store in the near future. If you're registered on our community email list, we'll inform you. Thank you for your support!

  • Contact our customer service through the contact page.

    Please allow 24 to 48 hours to receive a response via email.